Privacy Policy

DIVICII INTERNATIONAL (PTY) LTD (”We”) are committed to protecting and respecting your privacy.

This policy (together with our Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting loopascoop.com you are accepting and consenting to the practices described in this policy.

INFORMATION WE COLLECT FROM YOU

You have the right to be informed of the data we collect and process about you:

Information you give us

This is information about you that you give us by filling in forms on our site loopascoop.com or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, subscribe to our service, participate in social media functions on our site and when you report a problem with our site. The information you give us may include your name, age, gender, race, address, e-mail address and phone number, transaction and credit card information, personal description and photograph.

Information we collect about you

With regard to each of your visits to our site we will automatically collect the following information:

  • technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
  • information about your visit, including [the full Uniform Resource Locators (URL)], [clickstream to, through and from our site (including date and time)], [page response times], [download errors], [length of visits to certain pages], [page interaction information (such as scrolling, clicks, and mouse-overs)], [methods used to browse away from the page] and any phone number used to call our customer service number.

Information we receive from other sources

This is information we receive about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data if we intend to share those data internally and combine it with data collected on this site. We will also have told you for what purpose we will share and combine your data. We are working closely with third parties including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers and search information providers. We will notify you when we receive information about you from them and the purposes for which we intend to use that information.

Social media information

If you register through our site via a social media service or connect our site to a social media platform, the information we may collect (in accordance to that social media platform’s policy) includes user ID and/or username, profile picture, email address, friend lists and/or any information made public via the social platform. When connecting to our site via a particular social media surface, you are authorising the collection, storage and usage of the information and content you have permitted the social media platform to share.

COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

It is entirely up to you whether you want us to send you cookies, however please note that by blocking any and all cookies you may not have access to certain features, content or personalisation available through the site. Cookies are small text files that are stored on a user’s PC that allow websites such as loopascoop.com to retain information about users across the pagers of our site, including pop-ups. When you register on loopascoop.com, it creates a unique cookie token that is recorded in our database, which information is accessible to you in website profile.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

Information you give to us

We will use this information:

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
  • to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please opt-out by ticking the relevant box situated on the form on which we collect your data (the registration form);
  • to notify you about changes to our service; and
  • to ensure that content from our site is presented in the most effective manner for you and for your computer.

Information we collect about you

We will use this information:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our site safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and
  • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Information we receive from other sources

We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

DISCLOSURE OF YOUR INFORMATION

You agree that we have the right to share your personal information with:

Any member of our group of companies, which means two or more companies that share a holding company or subsidiary relationship, as defined in the Companies Act No. 71 of 2008.

Selected third parties including:

  • business partners, suppliers and sub-contractors for the performance of any contract we enter into with you;
  • advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience; and
  • analytics and search engine providers that assist us in the improvement and optimisation of our site.

We will disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets;

If we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets; and

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you will be transferred to and stored on our Database. It will also be processed by staff who work for us or for one of our suppliers. This includes staff engaged in, among other things, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where you have chosen a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

YOUR RIGHTS

You have the right to:

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing (opt out) by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting our Data Controller via email

Please note if you opt out, we may still send you non-promotional messages, such as receipts or information about your account.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

We undertake to:-

  • treat your personal information as strictly confidential;
  • take appropriate steps to ensure that your personal information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
  • provide you with access to download your personal information to view and/or update;
  • notify you if we become aware of any unauthorised use, disclosure or processing of your personal information; and
  • upon your request, to promptly rectify, return, restrict processing, erase or destroy any and all of your personal information in our possession or control.

We will only retain your personal information for as long as your account is active, unless a law requires us to retain it for longer, or you consent to us retaining such information for a longer period.

Whilst we will do all things reasonably necessary to protect your rights of privacy, we cannot guarantee or accept any liability whatsoever for unauthorised or unlawful disclosures of your personal information whilst in our possession, or made by third parties who are not subject to our control unless such disclosure is as a result of our gross negligence.

CHANGES TO OUR PRIVACY POLICY

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy. This privacy policy was last updated in October 2018.

CONTACT

Questions, comments and requests regarding this privacy policy and/or any information held about you are welcomed and should be addressed in writing to our Data Controller or at the following address:

DIVICII INTERNATIONAL (PTY) LTD

eTravel House, 23 Eaton Avenue

Bryanston